DMWW's customer newsletters feature a wealth of information on services and programs provided to our customers. Printed customer newsletters are sent inside your water bill statement every other month. To request a copy of a newsletter or for more information, contact Des Moines Water Works at (515) 283-8700 or the Contact Us form.

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Document Center

The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.

Categories always sorted by seq (sub-categories sorted within each category)
Documents sorted by DATE in Descending Order within category

20221 document

  • January 2022: Prevent Frozen Pipes
    document date 01-06-2022

20216 documents

  • November 2021: DMWW receives acclaim for energy management
    document date 11-01-2021
  • September 2021: DMWW launches enhanced website
    document date 09-23-2021
  • July 2021: Drought, quality affect water supply
    document date 07-01-2021
  • May 2021: DMWW Confirms Barley Detectable PFAS in Water
    document date 05-01-2021
  • March 2021: New Water Rates Begin April 1
    document date 03-01-2021
  • January 2021: FAQs About New DMWW Account Number and Billing/Payment System
    document date 01-01-2021

20206 documents

  • November 2020: New Billing and Payment System Coming Soon
    document date 11-01-2020
  • September 2020: Central Iowa Working Together
    document date 09-01-2020
  • July 2020: Safely Reopening Office to Serve Customers
    document date 07-01-2020
  • May 2020: Can't Pay? Let's Talk.
    document date 05-01-2020
  • March 2020: Summer Irrigation Schedule
    document date 03-01-2020
  • January 2020: Preventing Frozen Pipes
    document date 01-01-2020

20196 documents

  • November 2019: Celebrating 100 Years and Planning for the Next 100 years
    document date 11-01-2019
  • September 2019: A Fire Hydrant's Important Role in the Health and Safety of our Community
    document date 09-01-2019
  • July 2019: Summer Irrigation Odd-Even Watering Schedule
    document date 07-01-2019
  • May 2019: Think Downstream
    document date 05-01-2019
  • March 2019: 2019 Capital Improvements
    document date 03-01-2019
  • January 2019: Water Regionalization Update
    document date 01-01-2019
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